Questions Page

Why should we choose Claire's Kitchen?

Our intention is to exceed your expectations. We are passionate creative cooks. Highly trained & experienced  in not only producing sumptuous menus but also managing events. We make food that will be remembered, so if your priority is the food at your event, we are the caterers for you. Please look at our Testimonials page to read all the comments made by our happy customers.

How do we go about booking you?

After reading through our brochure and menus, we would normally suggest a meeting with you to discuss fine details and to go through possible dishes. We then send you an estimate based on a suggested number of guests. If you are happy with the price we then ask for a 25% deposit in order to secure the booking and ask that our terms and conditions to be read by yourselves and signed. Then we liaise with you to fine-tune the details in preparation for your event.

Food & Drink Questions

Where do you source your produce?
Our raw ingredients are locally sourced wherever possible, from reliable West Country producers and suppliers.

The lamb and beef is often from our own farm, along with seasonal vegetables and herbs. Fresh seafood comes from the coastal waters of Devon and Cornwall and occasionally straight from Salcombe. Cheeses, smoked meat and fish products are selected from West Country producers. Claire's brothers farm in East Devon supplies us with young farmed venison .

WE DO NOT BUY IN ANY READY MADE OR PARTLY MADE PRODUCETS. All our dishes are handmade from raw ingredients in our professional kitchen.

This is a big event for us, can you help with other aspects of organisation?
Definitely. We are very aware of the massive organisation that goes into planning an event and pride ourselves on getting the details right for you. With a site meeting, we are able to go through many ideas that would work well in the available space, to arrange timings, and recommend various companies that we regularly use to assist you in completing the picture. Our links page will list some of these companies. You can contact them yourself, or you can leave it all to us to arrange directly.

Who serves the food and drink?
Our efficient and friendly staff serve the food and drink as part of our waiting staff costs on each example menu. They are experienced in providing a high quality service. They have been trained as a team to be attentive, but unobtrusive, and look smart in one of our uniforms to suit your event. We do not charge corkage however we do charge for ice and pre-chilling of bottles as an extra service. 

Evening bar staff to serve you until late are charged for separately. We offer a licensed bar as a separate service. 

Who clears away?
Our staff will usually clear until the coffee cups are all stacked away, and finish at an agreed time near the end of the event. Any further clearing the next day can be arranged but will be charged for in addition.

Is wine provided?
We find that people usually like to provide their own wines but we can provide a wine list if required. We can also supply juices and soft drinks from a range of local companies. We do not charge corkage.

Equipment Hire Questions

What about equipment hire?
We work with a reputable local company called South West Event Hire, who can provide a wide choice of differing styles of crockery, cutlery, glassware, linen and table hire. After a consultation with you, we shall order the equipment for you and all you need to do is pay them directly prior to the event.

For those informal occasions and smaller events we can supply our own simple set of china, cutlery, some glassware and linen at a reduced cost. Please contact us for these costs.The napkin costs will be different depending on your napkin selection so are not included in the menu prices, except where mentioned. 
 
Claire's Kitchen brings most kitchen equipment that is needed for the large events accept for the large 6 burner gass ovens. All barbecue & spit roast equipment is supplied for no extra charge.

Cost Questions

Are there any hidden costs?
We endeavor to make our estimates as clear as possible and adapt to all budgets. There are usually three aspects to the costs:
  • The menu (includes the cooks on the day);
  • The hire of crockery, cutlery, glass ware and linen;
  • The waiting staff for both food and drink.
We do include the provision of a certain amount of equipment with in our menu cost - i.e. water boilers, some ovens, gas burners and charcoal spit roast machines.

There is an extra charge for bar staff for the evening, this will be quoted for separately.

We will charge a management fee if we are left to organise the whole occasion.  Extra costs include napkins, supplementary ovens and refrigeration for certain outside venues.

What distance will Claire's Kitchen travel?
We cater anywhere in the South West. The distance depends on the number of guests, timings to a certain extent and available budget.